Donna Ruth
14:47 09 Sep 24
Place is kept very cleanStaff is knowledgeable and caringAlways keeps me up dated and always willing to speak to meLakeside gives me peace of mind knowing my mom is getting the best care possible !
Elisabeth Bramble
21:14 16 Jul 24
Just did a tour for my in-laws and was blown away by the campus, faculty and staff!Jessica Howell loves her job and it showsBeautiful facility! Lots to do.Might have to put MYSELF on the waiting list!
Jessica Howell
15:56 20 Apr 24
The community is absolutely gorgeous and love the quality of life that is provided for the residents and how carefully thought out each program is to target every aspect of their lives. As an employee, it's important to know you're part of a team, valued and the team incentives show each employee they're appreciated. I strongly feel this contributes to our residents' lifestyle as well as happy employees creates a sense of positivity that is reflected in the services they provide! So thankful to be apart of this beautiful community, the team and watching our residents flourish!
Maria Bailey
15:21 21 Feb 24
I am forever grateful that I made an appointment in August to visit Lakeside and met Amy Nealon. She made the difference and why I decided to move my father there. The facility is clean and the staff really cares. He was only there for a 4 month stay before he passed. Manny thanks to Vanessa and her staff in memory care for their love and support during his stay there 💜
Melissa Adams
15:33 18 Dec 23
Carolyn Becker
15:33 14 Dec 23
The Thanksgiving dinner this year was very disappointing. It reminded me of something I got at my high school cafeteria in the 70's. The "turkey" was a slice of mystery meat that was half white and half dark. The mashed potatoes were made from an instant potato mix and had no flavor. The brussel sprouts were overcooked and then ironically served cold. The salad was served in a tiny styrofoam bowl. And finally the desserts were pre cut slices of pie with no whipped cream or ice cream to accompany them. I am not optimistic about the Christmas dinner.
icyDeadly 22
17:46 09 Dec 23
Let me just say this...most of the reviews are old or outdated. If the employees are coming on here leaving reviews it says something. The place is understaffed because they expect their workers to go above and beyond for minimal pay. If you go to the facility yourself you'll hear it from the residents themselves the place is going down hill. DSL only cares about the money and the wants of the families to keep the money coming in, not the actual wellbeing of their residents.
Mary Downin
15:27 26 Oct 23
I wonder what incentive is being offered to have employees leave good reviews! This community was once the best of the best until DSL took over. The fact this community cannot keep an ED speaks for itself. Hats off the the good/hard working employees who have stuck it out over the years, they truly are what holds this community together, they deserve better
Vanessa Wigfall
23:30 25 Oct 23
Compassionate, and caring team/staff members willing to go above and beyond to care for all residents at this gorgeous community. #Smiling&Shining
Cherilynn Parks
20:09 25 Oct 23
Gorgeous community inside and out! Friendly staff and plenty of activities for the residents to participate in.
Kelsi Morgan
19:46 25 Oct 23
Beautiful community with friendly staff!
Dancina Barber
19:39 15 Jul 22
I would not take a family member there the ratchetness that goes on is unbelievable. I never seen a scheduler that goes out on lunch break and get her hair done and don't return. I never seen a MED Tech go get there nails done on break and return. ALSO never seen a Nurse not give the report and you have to ask for it or remind them about it.
Greg Macher
11:31 06 Apr 22
Tom McCausland made the experience of admitting and caring for our Mom seamless. He was extremely flexible and empathetic throughout the process. Soon after, our Dad joined Mom and it was handled equally well. Managing through all of the variables for aging parents can be overwhelming. We're grateful for Tom's approach and attentiveness.
Gilda Duncan
11:42 25 Dec 21
Understaffed and residents suffer because of it. Shifts where there is no nurse. Staff is very nice but there’s just not enough of them.
Belinda Harris
16:12 29 Nov 21
I was happy that we found a nice place for my mother, when her dementia got too much for my family and I to handle. However, my mom has passed away and we have yet to receive any type of condolences from the facility, other than verbally from the memory care director. She has been the only one who seems to care. Very disappointing from a facility with such a good reputation.
Christine Sherman
00:22 07 Oct 20
My mom moved in today. Problems with the first moving company we hired were solved by Jen. Amid the chaos of covid in our lives, Jen and the folks at Lakeside did an awesome job making us feel safe. My mom's entry was smooth and I left feeling she will be well taken care of
Karen Milligan
17:08 23 Jul 20
We have been so happy with Lakeside Living and the care they provide for our Aunt. She is now in the memory care unit and the Nursing staff, Activities Director Taylor are amazing!! Cannot say enough good things about the excellent care!!
Stephanie Thornes
14:34 11 Mar 20
If you haven’t checked out Lakeside Assisted Living for your loved one, make an appointment to tour! I am a vendor and have worked in this facility for 8 years. Not only is this facility beautiful but the staff is amazing! The caregivers in this facility treat every resident with respect and they truly care about their well being. Your loved one will feel right at home in this assisted living and you will feel at ease knowing they are getting the best care possible.
Sandra Too
19:53 06 Mar 20
We have been so happy with everyone at Lakeside at Mallard Landing. The staff has been amazing! Jen has been so helpful and made the process so easy while we were getting my mom settled in. Jen has also happily answered all of my many questions. My mom’s apartment is the perfect size for her to get around. The common areas are absolutely beautiful and my mom has been enjoying the bingo. I’m so happy my mom is in such a lovely, safe environment.
Jen Jen
20:01 05 Mar 20
Mallard is an amazing assisted living home. My father adjusted quickly and enjoys the socialization, lunch outings, and activities. The care and comfort to residents is always a priority. The food is great, extremely clean, nice rooms, and all around great place. I feel comfort knowing he is at a Mallard.
Leigh Ann Passon
15:17 01 Mar 20
My mom hasn’t moved in yet but the experience of getting to the rental phase has been wonderful. Patti, thank you for your patience with our ongoing questions and phone calls. Jen, thank you for your kindness and promptness in communication. Will be updating this review once my mom moves in.Beautiful, clean, and peaceful environment.
Steve Flaherty
15:57 20 Feb 20
ML has been a wonderful find for my Mother. She is from Bethesda and not used to the amount of friendly, caring people as she has experienced here.She has been away for about 3 weeks and has told me that she can’t wait to get home,!We are so pleased to have found such a great place,
Margaret Carte
01:21 03 Jul 18
Rob Anderson
00:44 03 Jul 18
